Delete Your Account

Capitel C — Money Transfer App

This action is permanent

Deleting your account will permanently remove all your personal data, including your profile, transaction history, saved recipients, and wallet balance. This cannot be undone.

What will be deleted:

  • Your personal profile and identity documents
  • All transaction and transfer history
  • Saved recipients
  • Wallet balance and deposit records
  • All account credentials and login data

How to request account deletion:

1

Send us an email

Email us at the address below from the email address linked to your account.

2

Include your full name

State your full name and the email address registered on your account so we can locate it.

3

Confirm your request

In the email body, write: "I request the permanent deletion of my Capitel C account and all associated data."

4

Wait for confirmation

We will process your request within 30 days and send a confirmation email once your account and data have been deleted.

Send your deletion request to:

support@capitelc.co.uk

Use the subject line: Account Deletion Request